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Princess has no control over seat assignments, and any changes are at the discretion of the airline. We recommend that guests contact the airline(s) directly, once you receive your air notification, to request specific seats. It also offers Late Arrival Protection – something not offered by other major air booking websites.
From shipboard policies to Wi-Fi, youth programs, and dining reservations, find all you need to know on board.
Do Cruise Line Apps Leave Some Cruisers Out in the Cold? - Travel Market Report
Do Cruise Line Apps Leave Some Cruisers Out in the Cold?.
Posted: Fri, 16 Dec 2022 08:00:00 GMT [source]
So you would think that any company who values its customers would understand the situation and refund the money. Ive been with Princess cruises since 2007 when I took my family on a two week Mediterranean cruise on the old Sea Princess. Since then I’ve accrued 94 sea days sailing the eastern Mediterranean, Baltics, Norway, South America, Asia & the Caribbean. I’m currently booked on a 16 night cruise to SE England, Ireland, Iceland, & Scotland on Caribbean Princess. To start with Princess no longer allows you to speak with anyone in the USA, it’s outsourced to the Philippines.
Pre-reserving Lotus Spa Appointments
Princess Cruises is an American cruise line owned by Carnival. The company is incorporated in Bermuda and headquartered in Santa Clarita, Calif. To provide greater peace of mind, we make it easy to stay in touch.
Crew Appreciation
Children who are not potty-trained are not permitted in hot tub or pool facilities. Infants/Young Children and Swimming Pools Parents/guardians are reminded to bring their children dressed in appropriate attire with towel and sunscreen. Youth staff will not conduct children's activities in the adult or splash pools.
Cruise Personalizer - for Booked Guests
Ultimate Guide to Grand Princess - Cruise Passenger
Ultimate Guide to Grand Princess.
Posted: Thu, 09 Nov 2023 08:00:00 GMT [source]
Although my sample size is small, the last few times I tried the Chat function, I was pleased with how quickly it worked compared to directly calling Princess. And, I never felt rushed when I interacted with a representative and all of my issues were resolved and questions were answered. Although, I am not sure exactly what they can and cannot do. Download the brand new app and take your upcoming cruise to the next level.
Dine when and how you want with this new offering that lets you customize every aspect of mealtime. Make reservations for the main dining room or specialty restaurants at your preferred time each day. Fit in a formal dinner before a show, or order food and drinks to your poolside perch with OceanNow®. Which forms of payment can you use at the Princess Casino?
Guests are expected to make all arrangements regarding dialysis, whether self-administered on board or at a shoreside facility. Here are some important things to know about travelling with your service animal. A text reader feature can be enabled on stateroom TV's to read aloud text that is displayed.
I contacted the countries consulates and requested confirmation in writing I did not need a visa. As stated the other issues is the inability to make your case in front of a live person on the phone - that's unacceptable. What does that say about how they value their customers. FYI - if you try to get into sales they answer within 1 minute but are rude and will hang up on your if its any other issue.
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With Brightline+ transportation services, Princess guests enjoy complimentary transfer service. From Brightline's Fort Lauderdale station you'll be transferred to Port Everglades, and from the Orlando station you'll be transferred to Port Canaveral. If you have not booked a cruise yet, search for cruises and airfare. For the latest information regarding what to bring, what to leave at home, and what to generally expect while traveling, please visit the Transportation Security Administration website.
You’ll also find hand sanitizers located throughout the ship for your use after washing your hands. If you feel ill during your voyage, please immediately the ship’s medical team. For more information on Norovirus, visit the CDC’s website.
Our pools and sports courts are both child- and family-friendly spaces to be experienced together. Let us know about your special occasions in your Cruise Personalizer, and we’ll prepare a festive welcome aboard note. You can also order celebration packages there, everything from fun gifts to unique experiences on board, even themed stateroom decorations. If the celebration is for one of your children, notify the Youth Staff, and they’ll be happy to collaborate with ideas.
Show lounges, dining rooms and all food services areas on board all Princess ships are non-smoking. As a safety precaution, guests are reminded to properly dispose of cigarettes, cigars and pipe tobacco, which are never to be thrown overboard as this may be sucked back into the ship and cause fires. It's unfortunate you relied on a phone call to get the information. If I were in your situation I would assume half the responsibility for this problem.
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